Shipping: We ship within 1 business day of payment clearing. USPS Mail or UPS Ground. We will not ship to APOFPO addresses. We will ship to Alaska and Hawaii. We will ship to international addresses thru the Ebay Global Shipping program ONLY.. We only ship to paypal verified address if paying by paypal. Payment: We accept payment by PayPal and credit card. Immediate payment is preferred.Payment needs to be received within 10 days of purchase or the transaction may be cancelled. Unpaid item case is opened after 3 days of non payment from purchase date. We do charge sales tax in Ohio. State taxes will be calculated at checkout. Returns: We offer a 14 day 100% money back guarantee. Buyer pays return shipping. If your item arrives damaged, we need a pic of the damage, then we will refund you, do not return damaged item. Customer support: Our customer support is available 6 days a week. 8 am to 8pm est. We are always closed for holidays, please dont expect a reply on a holiday. Please email us through the Contact Seller only as email is our preferred contact method in all instances! Froo www.froo.com | Froo Cross Sell, Free Cross Sell, Cross promote, eBay Marketing, eBay listing Apps, eBay Apps, eBay Application On Oct-14-10 at 12:53:29 PDT, seller added the following information: box disclaimer - you are buying a brand new, un-damaged FIGURE. we have no control over the condition of the box which the figures are in as they come in to us in poor condition from the manufacturer.they are opened for inspection. we do not promise a mint box, just a mint figure, thank you.