HANDLING & SHIPPING Upon receipt of your cleared payment, we will ship your order within 1 business day. In case of national holidays, your order will be sent the first working day following the holiday. Your shipment may depart China, Hong Kong or Singapore 2 to 4 days after shipping which is the time needed by our shipping agent and post office to process your package. Please note that we ship ONLY to your Paypals confirmed address. Your packages will be shipped securely with China Post or with Singapore Post which usually takes 10-20days to deliver to Asia, Australia, North America and European countries. We will notify you of TRACKING NUMBER & TRACKING WEBLINK right after shipping. If you wish to use express shipping service like UPSFedExTNTDHL or EMS, please message us for upgrading fee. DELIVERY & IMPORT TAX Kindly understand that as international shipping is full of many uncontrollable factors like customs stuck, post delay and public holiday, etc, we should not be held responsible in case of those delays. Your kind understanding will be highly appreciated with many thanks! Import tax(duty and VAT), if there is any, is to be payed by the buyer. RETURN POLICY Returns DUE TO PRODUCT DEFECTIVE are accepted WITHIN 14DAYS of goods delivery. Please email us description and pictures of defective to support return request. Once return request is approved, the item needs to be returned to our designated address at your expense. After returned goods has been received, we will immediately send you a replacement or issue you a refund.